Alex was amazing, he was attentive, efficient, and so personable. The car was clean and in excellent condition. I dropped the car off after the location was closed, put the key in the return, and left. I got an email receipt with the exact price I had been quoted, which, by the way, was an excellent rate! I've never had a better experience.
Just got off the phone with Algie at the Draper Hertz office. He went out of his way to help me find the information I needed to resolve an issue. Great Customer Service, thank you Algie!!
They were super busy and under staffed yet Kenna was very courteous and took the time to get me a. Shocked that suited my needs. Thanks!
Incredible customer service. Good selection of vehicles and a convenient location to access from the freeway.
Never had a bad experience renting from this location; mostly, I leave this review because of the expert way I've seen them handle some of the most angry and disrespectful customers imaginable. As a fellow customer service employee, I have great respect for the way they've handled it every time, and they're always friendly and cheerful when my turn comes.
Hertz is a US Car Rental based in Draper, Utah. Hertz is located at 11483 State St, Draper, UT 84020, USA.
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